You have probably heard the term “customer experience”, but do you really know what that experience is? Well, customer experience is the perception that a customer has about your brand, product or service. You may think your brand or customer experience is
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The person who follows the crowd will usually go no further than the crowd. The person who walks alone is likely to find himself in places no one has ever seen before. It is said that one of the most significant events that changed the course of American history began in 1848 when two gold nuggets were discovered. Tens of thousands of people (popularly known as ‘49ers) traveled to Northern California in hopes of striking it rich…
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Does your company view customer service as a necessary evil or as an integral part of your company’s mission? To toot our horn a bit, at Envisager Studio our customer service record is 98 percent positive. We are very proud of our
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Why should businesses blog where there are so many ways to promote yourself, your business, products and services on the Internet. The top social media sites such as Twitter, Facebook, and Google Plus are great, but so is your own business website
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A small business budget may not include an IT department to compete with larger companies. If your business has less than 10 employees, you will need to focus on inexpensive solutions to achieve your goals so that you appear to be a
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